Step 1:Open the "System" > "Debug trace" > Click to open the 'Softswitch-call': Trace length defaults is 600 seconds and… Read More
You need to set the accuracy to 8 bits after the decimal point in the line where billing rate located,… Read More
1. VOS system A and B,A is B’s mapping gateway address, B is A’s routing gateway address. Set A in… Read More
For example: mapping gateway send calls with prefix 11 and 22, require to billing with 11 and 22 separately. Create… Read More
You can change line PRIRITY to change priority of all routing prefix, higher priority with lower number. Or you can… Read More
As the following: to let the caller1 to go to callee2 Step 1: Add prefix 11 in the caller1’s Additional… Read More
How to add a mapping gateway: Open Operation management ->Gateway operation -> Mapping gateway, then click add (you can find… Read More
1. Create agent user Double-click “System management > User management” For example: add user name is “user”, the user type… Read More
1. Calls cannot go through Please provide the call log capture, call trace and the call flow 2. Cannot login… Read More
How to set automatic e-mail report and alarm 1. Check mail feature: SSH login server, check mail feature: /etc/init.d/postfix status… Read More