How to use IVR voice process tracking analysis

Step 1: Open Debug Tracking in the System Menu—>Click to open the voice service call

The default tracking duration is 600 seconds, which can be removed to indicate tracking all the time.

Once confirmed, it will open successfully.

Step 2: Right click on the historical bill or the current call on the newly established call, select voice service analysis


The following two operations will terminate the signaling trace and need to be re-enabled.

1. When you open the debug trace window again

2. Restart the server or softswitch service

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