Hello,
if you are using VOS3000 2.1.8.0 or 2.1.8.05 sometime VOS3000 server went down/restart/reboot auto daily in a fixed time and VOS3000 server starts but vos3000 softswitch shows offline or softswitch stays offline or red on softswich.
reason that happen in VOS3000 installation script have one cronjob where it have a command line to reboot/restart the server everyday, so according to timezone the vos3000 server reboot everyday sametime and when it starts sometime in cloud server or small vps or low resource server have problem for auto start the mbx3000 which is Softswitch module in VOS3000, so after server restart and come back online mbx3000 stays stopped and shows softswitch offline in VOS3000 client software you will see red in mbx3000 status icon where it suppose to be green, in that case need to login to ssh and start the mbx3000 manually by command line “service mbx3000d restart” or “service mbx3000d start”
but the real solution is stop that cronjob, so the server will not get rebooted everyday at sametime. for centos7 or centos6 server command for cronjob edit “crontab -e” then it will open a linux editor and remove the command line and save.
Also you can add auto cronjob if incase mbx3000 goes offline the cronjob will check automatically and start the mbx3000 in server, for that you will need a custom cronjob whcih will check the status of mbx3000/softswitch and will start it auto if that is offline or down.
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Thanks